These Terms and Conditions apply to the ea99 platform and all of its services. By registering or using the platform, you are deemed to have accepted all of these terms.
Ea99 (hereinafter referred to as the "Platform", "we", or "ea99") is an internationally licensed online gaming service provider. These Terms and Conditions constitute a binding agreement between ea99 and its registered members.
By accessing, registering, or using any service on ea99, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please refrain from using any ea99 services.
Our Terms and Conditions were originally written in Bengali for the convenience of our Bangladeshi members. However, the English version shall be considered the definitive text for legal interpretation.
Important: These Terms and Conditions may be updated at any time. If changes are made, we will notify you at your registered email address and post a notice on the platform.
The following requirements must be met to become a member of ea99. Failure to meet these conditions will result in your registration being rejected, and any existing account may be terminated.
- Age Requirement: You must be at least 18 years of age. Accounts belonging to minors will be closed immediately.
- One Account: Each person may register only one account. Holding multiple accounts is strictly prohibited.
- Accurate Information: All information provided at registration — name, date of birth, and address — must be accurate and verifiable.
- Legal Standing: Online gaming must be legally permitted in the country from which you are accessing the platform.
- Mental Capacity: You must use this platform of your own free will and with full mental capacity.
If anyone under the age of 18 registers, or if an account is opened using false information, all deposited funds will be forfeited and the account will be permanently closed.
The registration process on ea99 is straightforward but secure. As part of our KYC (Know Your Customer) process, you may be required to submit certain information and documents.
- Registration Details: Full name, date of birth, a valid email address, and mobile number must be provided.
- Identity Verification: A copy of your National ID (NID), passport, or driving license may be required.
- Address Verification: Current address verification may be required via a bank statement or utility bill.
- Password Security: Use a strong password and never share it with anyone.
- Account Responsibility: You are solely responsible for all activity on your account.
Withdrawals may be put on hold if verification is incomplete. We strongly recommend completing KYC right after registration. Verification is typically processed within 24–72 hours.
Depositing on ea99 is simple and secure. We support the most popular payment methods in Bangladesh. The following rules apply to all deposits.
- Minimum Deposit: A minimum deposit of BDT 200 is required per transaction.
- Payment Methods: Mobile Banking, Nagad, Rocket, and other approved mobile banking services are accepted.
- Personal Account: Deposits must be made from a payment account registered in your own name.
- Processing Time: Deposits are typically credited to your account within 5–15 minutes.
- Deposit Limits: Daily, weekly, and monthly deposit limits may apply.
ea99 does not charge any additional fees on deposits. However, if your payment provider applies charges, those will be governed by their own policies.
Ea99 is committed to ensuring fast and secure withdrawals at all times. The following conditions apply to all withdrawal requests.
- Minimum Withdrawal: A minimum withdrawal of BDT 500 applies per transaction.
- KYC Required: Identity verification must be completed before your first withdrawal.
- Withdrawal via Same Method: Withdrawals must be made using the same method used for the original deposit.
- Processing Time: For verified accounts, withdrawals are generally completed within 15 minutes to 24 hours.
- Bonus Terms: Winnings derived from bonuses are subject to wagering requirements before withdrawal.
- VIP Benefits: VIP members receive priority access to faster withdrawals.
Ea99 may request additional verification for unusual or suspicious withdrawal requests. This is done to prevent fraud and protect our members.
Ea99's bonus and promotion offers are rewarding, but each bonus comes with specific terms. Please read the relevant conditions carefully before claiming any bonus.
- Wagering Requirement: Bonus funds must be wagered a specified number of times before a withdrawal can be made.
- Bonus Expiry: Every bonus has an expiry date; once it expires, the bonus is forfeited.
- Maximum Bet Limit: While a bonus is active, a maximum bet of BDT 500 per wager typically applies.
- Eligible Games: Not all games contribute equally to bonus wagering requirements; contribution rates vary by game.
- One Bonus Per: Each bonus offer is available once per member, household, or IP address.
- Bonus Cancellation: ea99 reserves the right to cancel any bonus for any reason.
If a withdrawal is requested before the wagering requirements on bonus funds have been met, the bonus and any winnings generated from it may be forfeited in full.
All games on ea99 use internationally certified RNG (Random Number Generator) technology, ensuring completely fair and unbiased outcomes. Please keep the following rules in mind while playing.
- Each game has its own rules — please review them before you start playing.
- If a game is interrupted due to a technical issue, the outcome will be determined based on the server logs.
- In live games, the dealer's decision is final. In the event of a dispute, server records will prevail.
- If your internet connection drops during an active bet, the bet will be saved on the server and the result will be available once you reconnect.
- Casino games carry a fixed House Edge, which is listed in the information section of each game.
The following activities are strictly prohibited on ea99. Any violation may result in immediate account closure and forfeiture of any remaining balance.
- Multiple Accounts: Creating multiple accounts for the same person is strictly prohibited.
- Bonus Abuse: Any attempt to manipulate the bonus system.
- Fraud: Use of stolen credit cards or payment information.
- Software Manipulation: Using any software or bots to manipulate game outcomes.
- Money Laundering: Using the platform for money laundering purposes.
- Using Another Member's Account: Accessing or using another member's account.
- Harassment: Abusive behavior toward other members or ea99 staff.
If evidence of prohibited activity is found, ea99 may pass all relevant information to law enforcement authorities.
Ea99 reserves the right to suspend or permanently close any account under the following circumstances.
- In the event of a breach of these Terms and Conditions.
- In cases of failed identity verification or submission of false information.
- If suspicious financial activity is detected.
- When directed by a court or regulatory authority.
- At the member's own request (voluntary self-exclusion).
Members may request account closure at any time. Any remaining balance will be refunded subject to the applicable conditions. We offer a self-exclusion option as part of our responsible gaming commitment.
Ea99 takes the protection of your personal information seriously. We use SSL encryption and advanced security technology to keep your data safe.
- Your information is used solely for service delivery and identity verification.
- Your information is not shared with third parties unless required by law.
- Our Full Privacy Policy Privacy Policy Available on the page.
Ea99 is committed to delivering the highest quality of service at all times; however, ea99 will not be held liable under the following circumstances.
- If a game is interrupted due to loss of internet connection or a technical error.
- Due to delays or errors on the part of third-party payment providers.
- If the account is compromised due to the member's own negligence or error.
- Force majeure events such as natural disasters or cyberattacks.
Under any circumstances, ea99's maximum liability is limited to the value of the transaction in question.
Ea99 believes gaming should be enjoyable and entertaining — never a source of stress or addiction. We place responsible gaming at the top of our priorities.
- Setting Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
- Self-Exclusion: You may temporarily deactivate your account for a chosen period at any time.
- Reality Check: A summary of your gaming session is displayed at regular intervals.
- Professional Support: If you think you have a problem, seek expert help — our support team is always here for you.
Ea99 takes all member complaints seriously. If you have a dispute or issue, please follow the process outlined below.
- Step One: Contact us directly via support chat — most issues are resolved right there.
- Step Two: If the issue remains unresolved, submit a formal written complaint by email.
- Step Three: Independent mediation will be sought for formal disputes.
Ea99 aims to acknowledge all complaints within 48 hours of receipt and provide a formal response within 7 business days. Complex matters may require additional time.
Ea99 reserves the right to modify or update these Terms and Conditions at any time. In the event of any changes:
- A notice of changes will be sent to your registered email.
- A notice will be posted on the platform's homepage.
- You will be notified at least 7 days before any changes take effect.
- Continued use of the platform after changes have been made will be considered acceptance of the new terms.
If you have any questions or need clarification regarding these Terms and Conditions, please get in touch with us.
- Live Chat: Use the platform's live chat for 24/7 direct support.
- Email: [email protected] — responses are typically provided within 24 hours.
- FAQ: For General Inquiries FAQ Page View.
These Terms and Conditions were last updated in January 2026. Stay with ea99 and enjoy gaming responsibly.